Posted by: Spiros Soulis, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.
Program management is hard work. There is so much to consider, take into account, plan for and, at times, react to. It’s not just about the program; its design, delivery, quality, review, promotion — it’s also very much about the students: their enrolment, orientation, induction, progress, feedback, complaints, appeals and advice…as I said, hard work.
So what can help?
As part of the Academic Management of Coursework Programs in Schools endorsed by the VCE in April 2013, The Office of the Dean Learning and Teaching has put together a suite of resources for Program Managers in both Higher Education and VET to hopefully ease some of that burden. Program Management for everyone is a just-in-time portal to policies, resources, training and relevant information. It isn’t the magic bullet, but it has attempted to bring information together.
By the end of November it will be complemented with a section for Course Coordinators in Higher Education, and VET will follow suit in early 2014 with a section for Program Coordinators. There are also plans to include a section on People Management.
Professional development has been organised, and apart from the resources online, there is a Blackboard shell and upcoming DevelopMe workshops. We’ve already held one of these sessions and look out for one in late November. In 2014, another series of DevelopMe workshops will target specific areas when they are needed most.
We chose the tagline Program management for everyone because it’s such crucial role here at RMIT. The impact the Program team has on the student experience and student outcomes can’t be overestimated.
Share your thoughts on the new resources or program management more generally in the comments!
Find us on Facebook http://www.facebook.com/teachingtomtom and Twitter @teachingtomtom