We are listening. Strategies to increase survey responses rates on teaching.

Picture credit iStock.com

Picture credit iStock.com

Posted by: Meredith Seaman, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

The problem…

We talk quite a lot about student feedback here on the blog, but the specific aspect I want to consider here is appropriate, fair and reliable ways to administer institutional surveys on good teaching to students. In particular I want to examine what could be done to increase survey responses so the results are more meaningful. The challenge in getting students to participate is more significant since surveys moved online, despite the obvious benefits of ‘anywhere/anytime’ for students to complete the survey instruments, and associated efficiencies for the Institution.

With low response rates it can be just a waste of everyone’s time as we need a certain sample size to viable and useful.

The research….

Investigations from the period of transition when many surveys moved online in the United States emphasise the following:

  • … “an important factor in response rates is students’ belief that rating results are used for important decisions about courses and faculty.” (Ballantyne, 1999)
  • Institutions should “encourage instructors to show a personal interest in students completing the forms (e.g., instructors could mention the forms in class, let students know that they pay attention to student responses, or send personal emails to students reminding them to complete the forms)” (Johnson, 2002)

While I’d definitely think twice about sending a personal email to your students, research is consistent that it is important for teachers to set up the context for students to complete the survey. For response rates to increase strategies are required at a range of levels. There is however, consensus that teachers have a role.

Given that the challenge is bigger than an institution sending out disembodied emails or offering iPads. How might we make it a meaningful process, a better experience for our students, and get more reliable data?

Strategies…

Pulling together different ideas from Schools across our College, to do it well, we need to show we are listening. The in-class process might go something like this:

Sowing the seed

Before survey time sow the seed early on about the importance of their ‘feedback’. You could highlight earlier in the course that such surveys inform a range of activities and decisions from university management down to the classroom. You could highlight a couple of specific changes that you have made in response to past survey responses and Student Consultative Committee discussions and so on.

Spending time with your students unpacking the notion of ‘feedback’ more generally is another idea. You might want to emphasise the different types of feedback that students get in your course, such as: from peers, on learning activities, on assessments tasks etc. You could also build on work you are doing with students on their skills to provide constructive feedback, such as giving peer review and feedback on learning activities and assessment tasks etc.

Summarise the Course

At survey time you could summarise the course to date.

e.g. In week one we…  in week 3 we found such and such a concept difficult…, in week 6 we … and finally, reiterate where you’re heading in the remainder of the semester. Helen’s recent post on ‘Going with the flow’ provides a model for this kind of activity. You might want to highlight how have you listened to your students (current and previous) and adjusted your learning and teaching plan.

Set aside time in class: (or in an online space)

Delivery in class time might be tricky, but in terms of getting response rates up it is well worth the time investment. It will show generosity if you allow class time, and that in itself emphasises that you take the process seriously, and are listening. It has been reported that 84% of Australians now have a smart phone, and 71% of those also have a tablet (Horizon Report 2014), and surveys can be completed on these devices online. If these stats seem inflated for your cohort, you could allow time for students to go to the library or build into an existing lab class.

Leave the Room:

It’s important that after all that, you leave the room. It highlights that the process is fair, provides thinking time, and creates a space for their comments to come to the fore.

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At RMIT City Campus the Course Experience Survey (CES) survey is open to students from the 20th of September.

More on the CES at RMIT

Ballantyne, C. (1999). Improving university teaching: Responding to feedback from students. In Zepke, N., Knight, M., L&ach, L. and Viskovic, A. (Eds), Adult Learning Cultures: Challenges and Choices in times of change,  WP Press, Wellington, pp.55-165.

Johnson, T. (2002). ‘Online Student Ratings: Will Students Respond?’ Paper presented at the annual conference of the American Educational Research Association, New Orleans, 2002.

NMC Technology Outlook for Australian Tertiary Education – A Horizon Project Regional Report 2014

Share your thoughts on strategies to increase survey responses rates in the comments section!

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Sailing through Peer Review: Five lessons learnt at the coalface

Dr Ehsan Gharaie, Lecturer, School of Property, Construction and Project Management (PCPM)
&
Dallas Wingrove, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

Having a peer reviewer review your teaching is for many staff an unfamiliar risk taking experience that can be anxiety provoking. Ehsan Gharaie, a lecturer in the school of PCPM at RMIT University, recently underwent the process of peer review. As Ehsan embarked upon this journey he approached me as Senior Advisor L & T to support him through the process which included observing Ehsan’s teaching and providing feedback in response to the Peer Review criteria. What unfolded was highly useful professional learning for us both. In this post we share our experience of peer review and the lessons learnt.

Similar to many Australian and international universities, RMIT has now implemented a process of peer review of teaching. At RMIT, peer review is now mandated for teaching staff who seek an individual teaching award, and in 2015 is also to be introduced for staff seeking academic promotion.

In tertiary education, beyond teaching practice such as team teaching, and Peer Partnerships programs, there are limited opportunities for staff to share their practice with a peer, and receive feedback. The often ‘siloed’ nature of teaching presents many challenges for educators and opening your class room up to someone else for the purpose of peer review can be extremely daunting.

So what does this process mean for teachers? And how can they best prepare to have a positive experience of peer review?

Here are five lessons learnt through our experience of the peer review process:

  1. Understand and engage in the process

Before getting involved in the process it is vital that you understand the peer review process and its purpose. Attend your university’s workshops and information sessions. Familiarise yourself with your university’s guidelines and importantly engage with the teaching dimensions/criteria against which you will be reviewed. Remember, these dimensions/criteria align with recognised principles of good teaching practice. Reflect on how these criteria relate to your own practice and list and discuss with a peer examples which provide evidence of how you contribute to and demonstrate these dimensions in your practice. Contact staff implementing the Peer Review process, ask them questions and share any concerns you may have. At RMIT the process of Peer Review is implemented through the university’s Learning and Teaching Unit Stills of Ehsan Teachingwhich runs induction/information workshops, and provides advice for participants.

  1. Seek support and advice

There are many processes in academia that are competitive, but remember, this is NOT one of them. Your teaching practice will be reviewed against established dimensions/criteria. You are not competing with your peers so if you feel confident enough, share your experiences along the way, and seek and provide support to your peers. Do not hold back. Talk to people who can support you. Your colleagues, peers, program manager, and your university’s Learning and Teaching Advisors/Academic Developers can help you through the process. You may need them to simply listen to you to your concerns and anxieties. Having a colleague to talk to can really help ease your anxiety; this is not a journey that you have to go through alone.

  1. Engage with your peer reviewers

Whilst the formal peer review takes place in your class, there is also important activity which occurs prior to and following the peer review. Similar to other universities, at RMIT it is mandatory to meet with your peer reviewers at least once prior to the review. Remember, any meetings and discussions with your peer reviewers help to build the context for your review. Peer reviewers are experienced educators and learning and teaching experts and your dialogue with them will help to ease your concerns and/or fears. In doing so, demonstrate your knowledge and command of the discipline field and discuss your teaching approach. Initiate further contact with your peer reviewers as needed including if you have questions or require further clarification and advice. Importantly, provide the context for your teaching prior to the review. Identify: the aim of your session, how your class relates to the course and the wider program, the expectations of your students, the class dynamic, the nature of your particular cohort, your teaching and learning goals for the particular session, and provide any other information that you believe would assist your reviewers to understand your teaching and the class to be reviewed.

  1. Seek feedback on your teaching prior to your peer review:

Have the confidence to ask one of your peers or your Learning and Teaching Advisor to observe your teaching practice and provide confidential feedback. Provide the peer review dimensions/criteria and seek feedback about your teaching. It will be very helpful to see your teaching through someone else’s eyes. You also get used to having someone other than your students sitting in your class. In this way, you can dip your toe in the water, and ease yourself more gently into the process of observation, review and feedback.

Access other programs which support peer feedback. Participate in a Peer Partnerships program for example where you partner with another teacher to observe each other’s practice and provide feedback to support continuous improvement. At RMIT you can take up the opportunity to participate in RMIT Peer Partnerships. RMIT Peer Partnerships is a voluntary, confidential program involving peer observation of teaching. RMIT Peer Partnerships facilitates highly useful relevant professional development learning and can assist you to become more comfortable and at ease with sharing your teaching practice, and support critical reflection on practice through giving and receiving feedback.

  1. Believe in yourself: don’t panic, this is just another day in the class.

The prospect of peer review can seem very daunting for many staff. Most if not all educators experience some level of discomfort when having their teaching reviewed or evaluated, these are normal human reactions. However, if you have done your preparation, you understand the process, and you seek feedback beforehand, you will be well placed to feel more comfortable about the process. You just need to resist the nerves in the first five minutes of the class and as soon as you relax you will forget the reviewers are even sitting there. Remember, reviewers are experienced teachers and they can tell if you pretend. Just be yourself. After all this is just another day in the class.

The next steps…

As you contemplate whether you are ready to embark upon the Peer Review journey remember to access all supports and enlist the support of a peer AND remind yourself that the process is one which endeavours to strengthen the teaching culture of your university and to also value and recognise your good teaching practice.

Share your thoughts and questions in the comments section!
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Going with their flow…

Posted by: Helen McLean, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

(cc) Rafters on the North Johnstone River, in Queensland, Australia. Flickr User, Didrik Johnck.

Rafters on the North Johnstone River, Queensland. (cc) Flickr User: Didrik Johnck.

Next week is the mid-semester break.

By now your students will be in the flow of their study with you. They are likely to have completed one piece of assessment and received some feedback to guide them on to the next stage of their learning or specified what they could have done differently in that assignment. Ideally this feedback will have created an opportunity for them to talk with you and/or their peers about what they have learned and encourage them to confidently tackle the next tasks in the course.

It is possibly tempting to let the flow of the assessment tasks keep control of how your carefully prepared study schedule continues for the remainder of the semester. You have set them on their way but do you really know they are on course, their course?

Let’s assume they have been stimulated and excited by the outcome of their assessment task and there are some intriguing points they’d like to explore more deeply or revisit. Perhaps they have come across some new material that they’d like to incorporate in the learning schedule.

Why not provide a touchpoint and check in to see where your students are at and establish what they might need or want next from the course?

This could happen when you all return from the semester break, refreshed and ready for the final stretch. Have a conversation with your students about their learning in the course so far. Find out where they are at and how they are progressing so that you are all on the ‘same page’ for the remainder of the time you have together.

How could you do this?

Set aside some time and ask them to:

  • outline what they have learnt so far in the course
  • reveal what they would like to know more about
  • identify what they are not clear about or on what they need further clarification

They could work in groups, individually, face to face or online to uncover and share what they know or want to know. Be creative, use technology, role play, or a game to find out what they know or need.

Once you have their feedback, take some time to reflect and diagnose. You may need to slow down or even prepare to change direction.

As a facilitator of their learning, challenge yourself to provide them with the opportunities to fill the gaps they have revealed. Be stunned and amazed by the leads they provide for further exploration. They are adult learners who have individual motivations and personal preferences of their learning requirements. Getting them to acknowledge those needs and identify their own areas of interest will help them to develop as self-regulated learners.

They will also feel valued when you address their feedback. Regrouping like this can bring together loose ends or point them in independent directions for their learning before commencing the final stage with you this semester.

Be partners and learn together.

Enjoy the rest of the semester!

Share your thoughts on coming back from the break in the comments section!
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RMIT’s 2014 Learning and Teaching Expo

Posted by: Meaghan Botterill,  Senior Coordinator, Educational Technology Integration, e-Learning Strategy and Innovation Group, RMIT University.

Click on the image to register for the event.

Click on the image to register for the event.

RMIT’s annual Learning and Teaching Expo is on 2-3 September, 2014. This is a great opportunity to catch up on what is happening both nationally and locally in learning and teaching. Last year the Expo was a great success, so come and join colleagues from across the university to discuss and explore innovative practices that enhance student learning outcomes.

This year’s theme, Designing Teaching, Creating Learning, explores how good teaching design and pedagogical practices create and enhance student learning opportunities and outcomes. There will be an extensive range of speakers, presentations and workshops from across RMIT and the program features the following guests:

  • Professor James Arvanitakis from the University of Western Sydney who was the 2012 Prime Minister’s Teacher of the Year award winner. James’ passion and enthusiasm for teaching is apparent to any of you who have ever seen him present before. He is continually looking for ways to make connections with his students and to make learning relevant, accessible and exciting.
  • Professor Ruth Wallace is the Director of the Northern Institute, at Charles Darwin University. Her particular interests are related to undertaking engaged research that improves outcomes for stakeholders in regional and remote Australia. Ruth has extensive experience in innovative delivery of compulsory, post-school and VE programs in regional and remote areas across Northern Australia.
  • Associate Professor Nicolette Lee is from Victoria University and she is a 2013 OLT National Senior Teaching Fellow. Her project, Capstone curriculum across disciplines, synthesises theory, practice and policy to provide practical tools for curriculum design. It builds on previous and current work in the sector to identify capstone innovations and models-in-use, how standards might be demonstrated through a range of approaches, and providing publicly available and comprehensive practical tools for staff.
  • Associate Professor John Munro is from the University of Melbourne. John’s research, teaching and publications are in the fields of literacy and mathematics learning, and learning difficulties, learning internationally, gifted learning, professional learning and school improvement. His focus on neurology and the brain form the basis of designing explicit teaching strategies to create learning in diverse student cohorts.
This is a great opportunity to learn more about learning and teaching and what we as educators can do to design teaching to create learning and thus enhance student learning outcomes. Registration is essential. The full program and registration form are available here.

Learning and Teaching Expo 

Date: Tuesday 2 and Wednesday 3 September
Time: 9am to 4.30pm
Venue: Storey Hall, Building 16, City campus
Cost: Free

Registration: Essential
Registrations close Wednesday, 27 August 2014.
Register here now.

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L&T Grants – to apply or not to apply, that is the question

Posted by: Ruth Moeller, Senior Advisor, Learning and Teaching, Design and Social Context College, RMIT University

“Contemplating in Vanuatu” Picture © by Ruth Moeller

 At RMIT it’s L&T grant writing season

I have been sitting here contemplating the many grant proposals I’ve seen. As the DSC College’s Learning and Teaching Investment Fund (LTIF) co-ordinator I have seen many proposals, the good, the bad and the ugly. Over this time I have garnered some insights into what makes a successful proposal and would like to share them with you. (My experience and examples relate to LTIFs but the advice generally relates to all L&T grants.)

1. Have an idea, but make sure it’s the right kind

Grants will have a particular focus and to be successful you need to ensure that what you are proposing reflects that.

LTIFs are about learning and teaching and specifically things that “lead to quality learning experiences for students” and “provide students with a cohort experience that makes a difference to their lives”. So the focus here is the student and their outcomes. I have seen many proposals that were thinly disguised research applications, proposals that were focused on course/program development that is really part of normal business, and every now and again an idea that’s put forward just to see if someone will pay for it. These proposals may have merit but not for an LTIF.

2. Let someone know

This is a dilemma, as grants are competitive. By sharing your concept you may feel that you are giving away your idea but it is better to test your plan before you invest in a proposal that may be better placed elsewhere.

I have seen groups put forward similar projects – committees are unlikely to fund proposals about the same thing. If the groups consulted they could have been linked to talk about the direction each were taking and ways they could cooperate or differentiate. Likewise there are the proposals that are similar to ones previously submitted. This means they were successful, so it’s been done, or unsuccessful, and you need to find out why before proceeding.

Talk to the relevant grants co-ordinator to test out your idea before you become too invested in it.

Contacts for LTIFs and Office of Learning and Teaching (OLT) grants at RMIT

Design and Social Context College

Business College

Science, Engineering and Health College

3. What are the conditions/parameters for the grant? Work within them.

This information will be on the website and presented at information sessions. You need to make yourself familiar with “The Rules” of the particular grant you are applying for and follow them.

I am always surprised that when the criterion says: “Travel and equipment purchases will not be funded unless there are extenuating reasons” there is a request for travel to a conference or the purchase of 25 iPads.

Even if you have applied for many grants, checking the guidelines and going to information sessions can provide you with insights and tips for your application.

4. Consult

Have the people/groups that can make your proposal a reality been consulted and are they involved?

By listing an EdTech group on a proposal there is an expectation is that they will take part but have they been asked? Conversely, proposing a technology dependent idea and not consulting with the experts weakens the application.

Also you need to consider issues of work planning and work load when forming your project team.

5. Be realistic

Ask yourself the following questions before the review panel does:

  • What do we actually want money for?
  • Could we do it within our current resources?
  • Can we really achieve what we are promising in the time allocated?
  • Is our budget optimistic/aspirational or realistic?
  • Is the idea sustainable? What happens next year without funding?
  • Does our idea have application beyond our course/program? When investing money the expectation is broader application
  • If it was my money, would I pay for this?

6. Read the form – and then fill it out – all of it

If a box isn’t completed it begs the question are you avoiding or ignoring or not good at proof reading – either way, a quality application is a complete one.

In the LTIFs, you are asked to identify “Which strategic objective(s) does this project address?”. In many of the proposals this is not addressed, begging the question, does it not align/ do you not know or do you not care?

On the matter of signatures, all grants require sign off by various roles with in the university. Make sure you allow enough time to do this and even better, consult before you ask for a signature.

In the LTIFs, your Head of School is required to support your application. It would be politic as well as good manners to tell them what you are proposing before you ask for a signature that shows their support.

7. Have a ‘critical friend’ read the final proposal

Your team members know what you are talking about but will others? Get someone who is not part of the team to read your application, do they understand it? You need to think about who will be reading and assessing your proposal. This can be particularly challenging when you have people from different disciplines assessing proposals.

These are my insights on writing a successful application. The one thing I haven’t mentioned is the element of luck that goes with any completive endeavour as that is out of our control. But I do wish you good luck with your application and if you need further information:

Or contact the LTIF/OLT grants co-ordinator for your college listed in No.2

Do you have any advice/tips/strategies you would like to share on L&T grant writing?

Share your thoughts in the comments section!
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This article has a readability score of grade 9 assessed by the program Hemingway App

Let them know!

Posted by: John Benwell, Principal Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

Now the second semester is up and running, classroom timetables sorted, and new-comers settled, students are already wondering how they are doing.

By week 4 in the semester, hopefully you have given the students an early and simple assessment to make sure their break is behind them (for those starting midyear it could be their first assessment in their program) and they are on the road to successfully completing your course. With both large classes and small, after the assessment, it is time to give them feedback and publish their results.

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Nothing grabs a student’s attention like “Marks released for Assignment One!”

Just as we expect to be able to check our bank account or phone or utility bills, students are keen to get their results of submissions quickly and online is the first place they will go looking. Do you use online submissions for your assignments? Do you publish your results online? Both are of great benefit to students and can save you a lot of time.

Getting students to submit online is a great way to keep up with a student’s performance – making sure they have submitted on time and are participating. A quick look at the submissions will show students who have failed to submit, and may be already falling behind.

Once marked, grades will automatically be presented to the students or can be released on your schedule.

If it isn’t possible to submit the assessment online (a project, an artwork for instance) you can still create a column and publish marks or grades online for the students’ benefit. In these cases you might consider having students photograph their work and submit a reflective piece. This can be a good way of keeping things fair if you are dealing with work that is installed in a gallery space for instance, or for when a students might be presenting throughout the week.

Blackboard has a valuable facility built in called Grade Centre. It resembles a spreadsheet, and is automatically populated with the students’ names and student numbers. As a bonus, their last login is listed in the third column; a quick way to see if they are participating online. Columns will be added to Grade Centre when you create Blackboard assignments (quizzes, Turnitin assignments) or you can easily add columns for assignments that cannot be uploaded. Furthermore, Grade Centre has the ability to add calculated columns where you can add mathematical formulae to calculate marks with weightings.

Grade Centre has the facility to download its data in Microsoft Excel format to your desktop/laptop where you can take it away and fill out the results. When you are finished marking, and back on the internet, you can upload the spreadsheet, and your results will be published to you class. Once in Grade Centre, the marks are stored and backed up by IT. Columns can also be hidden from students, or published on a particular date.

Grade Centre also supports groups and multiple markers, so part-time and sessional tutors can group their students and mark their assignments from anywhere on the internet at any time.

So if you’re excited about these possibilities to keep an eye on your students and keep them informed whilst saving yourself time, here are some links to the technologies above in our university’s context:

DevelopMe sessions are also available on: Grade Centre and Blackboard Assessment.

And in the DSC, don’t forget your Learning and Teaching advisors and Educational Developers who can also help you.

Give your students what they want and let them know their results as soon as you can!

Share your thoughts in the comments section!
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I ♥ RMIT Library

Posted by: Thembi Mason, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

Since I was a child, I have always loved libraries. There was nothing better than roaming the shelves for hours looking for books that I hadn’t read and sometimes finding a quiet spot to read right there in the library. I’m still excited by libraries though now I’m usually searching for totally different genres. However, I do still spend hours searching the ‘shelves’ online.

The ease of searching the RMIT library online is just fantastic. You can do it from home, on the train, at work, on another campus – it’s just there. If you want to share the resources that you have found with other RMIT staff or with your students via email, Blackboard or Google Docs/Sites, by using the RMIT URL, they can log directly in to the resource (usually it has “ezproxy.lib.rmit.edu.au/” in the URL somewhere).

Here are some of the ways that the library helps me in my work.

Google Scholar

Screen Shot 2014-07-31 at 1.23.43 pmI’m often looking for journal papers on a variety of topics. Now I could go to Google Scholar through the web but if I go to Google Scholar through the library, then I can link directly to all the papers from journals that RMIT has subscribed to – rather than being asked to pay for the article or taking the name of the article and then searching in the eJournals in the library.

eBooks

The library is purchasing more and more ebooks. And if there is a text that you like to use with your students you can request for RMIT library to purchase it as an ebook if it is available. It’s cheaper for students, it’s great to have a basic textbook if you need one and you might be surprised at how many there are in your particular field.Screen Shot 2014-07-31 at 1.24.52 pm

To access eBooks, simply type in your topic in the library search and then refine your search by clicking ‘Full text online’.

Videos

There are a number of video resources and databases that you can link to in the library, such as Informit TV News. If you see a news program or documentary on TV and you think, ‘I wish I had taped that to show my students’. Well, you can probably find it on TV News two or three days later. You can then copy and paste the URL into Blackboard or a Google site. Add some questions and start a discussion.Screen Shot 2014-07-31 at 1.25.42 pm

Another new video resource, released recently by the library is Informit EduTV. It is an online TV streaming resource and you can find anything here from full movies or documentaries to current affairs from free-to-air and Pay TV channels. Again, you can copy the link and direct people straight to the source.Screen Shot 2014-07-31 at 1.26.00 pm

Grazyna Rosinska in a previous post wrote about Kanopy and Lynda.com so I won’t mention them here except for the fact that I have used Lynda.com to help me learn a number of online tools, including WordPress and Google Sites. If you want to learn at your own pace then Lynda.com can be really useful. It’s free for staff and students at RMIT.

Subject Guides

There are a number of subject guides available through the library which can be useful, especially if you are teaching and would like students to have a basic list of relevant resources. If you have not got a subject guide for your discipline, the library liaisons are very happy to help create one for you.

Here is one that was developed to help academics teach in Next Generation Learning Spaces: http://rmit.libguides.com/newlearningspaces.

Here’s another on inclusive teaching practices: http://rmit.libguides.com/inclusive_teaching_practice.

There may be one that you can add to your Blackboard/Google Site for your discipline too. For example, Building and Property: http://rmit.libguides.com/building.

You might already be using all of these tools, but if not, then they are definitely worth a look. And if you are thinking of publishing in the near future, consider publishing an eBook! Here’s a good introductory article from The Guardian that comes from an e-textbook publisher and discusses just what that involves.

Are there other online tools that you find particularly useful in the library?

Share your thoughts on library resources in the comments section!
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The unbundling of higher education: Breaking down the whole.

(cc) Flickr user: Mike Linksvayer

(cc) Flickr user: Mike Linksvayer

Posted by: Erika Beljaars-Harris, Educational Developer, College of Design and Social Context, RMIT University.

There’s another movement unfolding in the background of fee deregulation that we need to be aware of: the unbundling of higher education. As Professor Jim Barber (former Vice Chancellor, University of New England) explains, “The concept of ‘unbundled’ education refers to the emergent practice of allowing students to pay for those services, and only those services, that they actually require.” Similar thoughts are being raised in the UK, as this Times Higher Education article points to a report that recommends government funding follow the student and not the institution.

Think of it as the difference between a set menu (preselected courses served at a fixed time and price) compared to free choice from the menu and dishes from any other restaurant. In the higher education arena, this might mean choosing a course from a university, but not paying for the facilities and services offered. The facilities students may choose to not use include the cafeteria and other academic and support services. What’s being called a ‘pick-and-mix’ approach means that students pay for certain facilities on a fee-for-service basis. Which leads to student choosing which parts they want to use and therefore pay for. Choice has always been seen as something students value in a program of study (look at electives, streams, majors, study-abroad and cross-institutional studies for instance) but this movement might see multi-institution degrees become a path that more students select.

According to Harvard Business School Professor Clayton Christensen, the unbundling of higher education is a form of ‘disruptive innovation‘. Christensen explains it as “a process by which a product or service takes root initially in simple applications at the bottom of the market and then relentlessly moves upmarket, eventually displacing established competitors.”  An example of this already exists in the form of consumers (students) having the ability to receive credentials via RPL (Recognition of Prior Learning) through previous work experience or a MOOC. For universities, the unbundling of higher education is a form of disruptive innovation. It is enabling the consumer (student) with the ability to choose subjects and courses from a university that can be delivered on campus, online or both, without the added fees for services and facilities that they may not need nor use. As a consumer (student), this unbundling provides the ability to secure services the individual does want, and not pay for what they don’t want. This hopefully translates to cheaper, but just as, or more effective degrees and experiences selected from a wider pool of providers.

The movement towards unbundling has started. Georgia Institute of Technology is admitting students into a low-fee postgraduate degree. Students are taking courses from the University Without Walls, a university fully supported by the University of Massachusetts, that enables students to design their program of study.

The goals of unbundling of higher education are to increase the quality of lectures, enable more individualised instruction, offer an increase in choice to students and most importantly, provide it all at a lower cost. What it might mean for academics and universities is to take stock of what they deliver well online, in blended environments and on-campus: student expectations aren’t going to do anything except rise.

To be honest, I Iike this movement, I like the goals that this movement professes to be aligning towards. I will be watching those universities to see who gets it right (and wrong) in this evolution of higher education.

Share your thoughts on unbundling in the comments…

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If you’re just joining us…

Posted by: Jon Hurford, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

Everyday Monument by Ria Green & Alica Bryson-Haynes Photographed by Nicholas Walton-Healey

Everyday Monument
by Ria Green & Alicia Bryson-Haynes
Photographed by Nicholas Walton-Healey

Joining anything halfway through can be an unsettling experience. Shuffling in late to a movie, a concert or a dinner, probably triggers discomfort in all but the most blithe among us.

But many RMIT programs now have a dedicated midyear intake and many teachers and academics will have taken up appointments in recent days and weeks.

For students, there are midyear orientation events and if you’re wanting to see the kinds of online resources students have access to, here are three handy links:

Whether you’re a staff member or a student joining RMIT this July, you’ll be entering an environment which probably feels already set-up, already up-and-running even with induction and orientation processes.

I’ve been meeting new staff in the School of Art and the College of Design and Social Context and helping them navigate the RMIT landscape as best I can, so I thought I’d use this post to share some tips in the online space. Maybe they’ll spur some more suggestions from readers and commenters?

1. Read RMIT Update. The weekly RMIT Update is an essential mix of what your colleagues want you to know about. Deadlines for grants, upcoming conferences, good news stories and opportunities for staff to contribute to events are what you’ll get here. RMIT Update’s the kind of place where you’d read about RMIT’s involvement in White Night (see Everyday Monument above).

2. Master Gmail. Your RMIT Gmail account means that you’re pretty much committed to Google Apps and its associated bits and pieces. A steep learning curve if you haven’t had a Gmail account before, but worth it for the benefits over traditional email. You’ll receive RMIT Update through your Gmail account.

3. Check out Yammer. If you’re an RMIT staff member then you can see what you think of Yammer, the quickest way to describe it would be a kind of university Facebook. Yammer’s the sort of place you’d go to ask how to unsend something in Gmail.

4. Wrangle your passwords. ESS, eNumbers, CAS, Trobexis, Learning Hub, Gmail, Yammer- welcome a new family of usernames and passwords into your life! And if you work across a number

Click on the image to go to the TIME article on passwords.

Click on the image to go to the TIME article on passwords.

of institutions, as a sessional academic for instance, all of these will be evil twins to the ones you use at your other workplace! What’s the solution to this one? Well the method described in this recent Time article (A phrase like ‘Hi! I’m Doug, and I’m a 35-year-old. Do you want to dance?’ becomes: H!ID,aIa35-y-o.Dywtd?) might be for you…

Otherwise there’s the Self Service Password Reset that can help, or the good people of ITS at the end of extension 58888. There are a number of other numbers that you should know or have in your phone too: 53333 for Security on the Brunswick, Bundoora and City campuses and 53316 for urgent Audio Visual assistance.

Everyday Monument by Ria Green & Alica Bryson-Haynes Photographed by Nicholas Walton-Healey

Everyday Monument
by Ria Green & Alicia Bryson-Haynes
Photographed by Nicholas Walton-Healey

5. And as all online lists about technology should finish with a message to disconnect and get some fresh air, my fifth tip is: Take a walk. Go see some student work, some students at work, or some students playing basketball.

Welcome to RMIT!

Share your thoughts on joining midyear and any tips for new staff and students in the comments!

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A short break between semesters…

Posted by: Jon Hurford, Senior Advisor, Learning and Teaching, College of Design and Social Context, RMIT University.

hoopThe tomtom will take a short break for the middle of the year but we will be back on 17 July. In the meantime, don’t forget that you can access articles in the Archive.

See you in two weeks!

- Jon.

 

 

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